Annual Report 2024 KLP Group and KLPKLP Group and KLP

IV. 2024 in figures

27,8

Billion kroner paid out in pensions

9,0%

Return on the common portfolio

337 197

Pensioners

37,7

Billion kroner transferred to the customers’ premium fund.

475 535

Members still in work

1 147,4

Billion kroner under management

217 892

persons with accrued pension rights

105,5

Billion kroner in climate-friendly investments

1 169

Permanent employees

5,3%

Of revenues sustainable according to the EU taxonomy

255

Dialogues with companies in the investment portfolio

298%

Capital adequacy (Group)

Et bilde som inneholder tekst, skjermbilde, nummer, Plottdiagram

KI-generert innhold kan være feil.

* Buffer funds were introduced from the 2022 financial year.

The chart for 2020 and 2021 shows the sum of supplementary reserves and securities adjustment fund which represented financial customer buffers up to and including 2021.

FINANCIAL
	Unit	2020	2021	2022	2023	2024	Target
Capital return on the collective portfolio	Per cent	4.2	8.4	-1.1	6.4	9	-
Capital adequacy (Group)	Per cent	264	287	288	285	298	>150
CUSTOMER BACKGROUND [1]
Customer satisfaction	Scale 0-100	85	86	86	87	86	>75
Total number of pension applications – all benefits	Number	1,358	6,364	6,162	7,943	17,295
Number of digital pension applications – all benefits	Number	1,344	5,530	4,876	6,490	13,205
Degree of automation of digital pension applications – all benefits	Per cent	43	38	52	73	56
Number of cases processed in the Pension system – retirement pensions	Number	1,944	41,075	64,820	411,839	269,917
Full automation of all case processing – retirement pensions	Per cent	41	56	68	94	93
Number of cases processed in the early retirement pension system (AFP)	Number	N/A	N/A	N/A	2,573	14,295
Full automation of all case processing – AFP	Per cent	N/A	N/A	N/A	72	75
Number of cases processed in the Pension system – disability pensions	Number	N/A	N/A	N/A	N/A	14,295
Full automation of all case processing – disability pensions	Per cent	N/A	N/A	N/A	N/A	59
Number of cases processed in the Pension system – survivor’s pensions	Number	N/A	N/A	N/A	N/A	1,800
Full automation of all case processing – survivor’s pensions	Per cent	N/A	N/A	N/A	N/A	9
EMPLOYEES
Number of permanent employees	Number	1,018	1,048	1,093	1,133	1,169	-
Gender distribution among employees (women/men)	Per cent	47/53	47/53	48/52	48/52	48/52	>40
Gender distribution, total for all management levels (women/men)	Per cent	40/60	38/62	40/60	40/60	41/59	>40
Job satisfaction	Scores 0-100	76	76	N/A	77	77	>75
Total sickness absence	Per cent	3.2	3.3	4.5	4.5	5.1	<4.0
Turnover	Per cent	3.1	6.4	7.3	7	6
SUSTAINABILITY AND ACTIVE OWNERSHIP IN THE INVESTMENT PORTFOLIO
Share of companies with SBTi-approved climate targets	Per cent	5%	9%	12%	18%	31%	55% in 2030
Net new annual climate-friendly investments	NOK billions	N/A	12.6	9.5	7.6	17.4	NOK 6 bn.
Number of dialogues with companies in the portfolio	Number	362	294	259	243	255
[1] The figures related to pensions are from the new pension system that KLP has been developing since 2019 and which will be completed in 2025. This means that a limited but increasing share of the pension business is covered by the figures shown in the table. All cases will be handled in this system once the last conversions have been completed in 2025.